ReBurberry Services
Discover ReBurberry Services: aftercare and expert support designed to help preserve the craftsmanship, character and longevity of your Burberry pieces. Explore in-store services and tailored care guidance for selected products.
Trench Coats & Rainwear
Preserve and restore Heritage Trench Coats, Heritage Car Coats and other Burberry rainwear crafted in signature gabardine.
Bags & Small Accessories
In-store appointments and care guidance for handbags, wallets, card cases, luggage and briefcases in leather, canvas and more.
Scarves & Capes
Expert care to help refresh and extend the life of scarves, capes, wraps and blankets crafted from cashmere, wool, alpaca and silk.
Coats & Jackets
Extend the life of your coats, jackets, puffers, parkas and fleeces in wool, leather, quilted nylon, down and other materials.
Shoes
Aftercare services and advice for shoes, sneakers, boots, sandals and loafers made from leather, suede, rubber and more.
Clothing
Prolong the life of your knitwear, shirts, trousers, tailoring and other clothing crafted from cotton, wool, cashmere and silk.
Jewellery & Sunglasses
Explore care services for gold, silver and palladium-plated jewellery, alongside advice on protection for your Burberry sunglasses.
Resale
Our partnership with Vestiaire Collective allows customers in the UK and the US to trade in selected Burberry styles.
You can book an aftercare appointment online. Alternatively, contact Customer Service to arrange your appointment at a participating Burberry store.
Yes. Walk-ins are welcome at participating Burberry stores, although we recommend booking an appointment to ensure an advisor is available to assess your product.
Lead times vary depending on the repair required. An estimated lead time will be provided following an assessment.
As every product and repair is different, the cost will be confirmed following an assessment and before any service proceeds.
Access to aftercare may vary depending on your location. Please contact Customer Service to discuss the options available to you.
Aftercare service availability varies by location. Please contact Customer Service to confirm which services are available in your country or at your nearest Burberry store.
We recommend providing proof of purchase when accessing aftercare services, as this helps our advisors confirm your product details and service eligibility. Proof of purchase is required for certain services, including those offered on a complimentary basis within a defined period following purchase. Service availability, repair options and replacement parts vary by product category, location and the condition of your item.
If you are unable to provide proof of purchase, please speak to a Burberry advisor or contact Customer Service for further support.
Replacement parts are available for selected products and styles, subject to assessment and availability. A Burberry advisor will assess your item and confirm whether a suitable replacement part is available. Any associated costs will vary depending on the product and the replacement part required. These will be confirmed before the service proceeds.