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Customer Support

Welcome to Burberry’s Help Centre. Find answers to your questions about orders, returns and more, or contact our support team for further assistance.

Contact Us

Our Client Advisors are available Monday – Saturday, 8am – 7pm GMT and Sunday, 9am – 5:30pm GMT, excluding holidays.

  • Email Us
  • Call Us
  • Get Support

FAQs

Here, we provide answers to the most frequently asked questions.

Our Services

  • Aftercare

    Designed to prolong the life of Burberry products, ensuring they can be enjoyed for longer.
    • Learn More
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    Book an Appointment

    For a personalised experience, visit us at one of our stores.

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    All Services

    Personalisation, Trench Bespoke, aftercare and gift packaging are some of the services we offer.

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Burberry Limited, Horseferry House, Horseferry Road, London, SW1P 2AW
Registered in England & Wales
Registered Company Number: 00162636